Habjee FAQ – Frequently Asked Questions Answered

Habjee supports the most popular mobile payment methods in Bangladesh:

• bKash — the most widely used option
• Nagad — fast processing and low fees
• Rocket — Dutch-Bangla Bank mobile banking

All three methods work for both deposits and withdrawals. Simply go to the Deposit or Withdrawal section in your account, select your preferred method and follow the on-screen instructions.

The minimum deposit at Habjee is 200 BDT. This low threshold means you can start playing without committing a large amount. There is no maximum deposit limit for standard accounts, though very large deposits may require additional verification for security purposes.

Most Habjee withdrawals are processed within 1 to 3 hours during business hours. In some cases, particularly for first-time withdrawals or large amounts, it may take up to 24 hours. Withdrawals are sent to the same mobile wallet you used to deposit. Make sure your account is verified to avoid delays.

First, wait 10 to 15 minutes as some transactions take a short time to process. If your balance still has not updated, take a screenshot of your bKash, Nagad or Rocket transaction confirmation showing the transaction ID and amount, then email it to [email protected]. The support team will manually credit your account after verifying the transaction.

Habjee does not charge any fees on deposits or withdrawals from its side. However, your mobile wallet provider (bKash, Nagad or Rocket) may apply their standard transaction charges. Check your wallet app for their current fee schedule. Habjee has no control over third-party payment provider fees.

New Habjee players receive a welcome bonus on their first deposit. The bonus is credited to your account automatically after your deposit is confirmed. The exact bonus amount and percentage changes periodically — visit the Current Offers page to see the latest welcome bonus details. The bonus funds are added on top of your deposit and can be used across eligible games.

Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw the winnings. For example, if you receive a 500 BDT bonus with a 10x wagering requirement, you need to place bets totalling 5,000 BDT before the bonus converts to withdrawable cash. The specific wagering requirement for each Habjee bonus is listed on the Current Offers page and in the bonus terms.

No. Bonus funds must meet the wagering requirements before they can be withdrawn. Your real-money balance and bonus balance are tracked separately. You can always withdraw your real-money balance at any time, but bonus funds and winnings generated from bonus play are only released once the wagering conditions are fully met.

Yes. All Habjee bonuses have an expiry period, which is stated in the individual bonus terms. If you do not meet the wagering requirements within the specified time, the bonus and any associated winnings will be removed from your account. Always check the expiry date when you claim a bonus and plan your play accordingly.

Habjee offers a wide range of games across multiple categories:

• EVO Live Casino — Evolution Gaming live dealer tables including Roulette, Baccarat, Blackjack and game shows
• MG Live Casino — Microgaming live tables with flexible bet limits
• Callbreak Quick — the popular South Asian card game for real money
• Super Fruit Machine — a fruit-themed slot with free spins and jackpot
• Boxing Betting — pre-match and live in-play boxing odds
• Badminton Betting — live tournament betting with real-time odds

All Habjee slot and RNG-based games use independently certified random number generators. Live casino games are streamed directly from licensed studios operated by Evolution Gaming and Microgaming — two of the most trusted names in the industry. The results of every game are completely random and cannot be manipulated by Habjee or any player.

Minimum bets vary by table. Some live casino tables at Habjee start from as little as 10 BDT per round, making them accessible for players with smaller balances. High-roller tables with higher minimum bets are also available. The bet limits for each table are displayed clearly in the game lobby before you join.

Callbreak Quick follows the standard Callbreak rules — four players, trick-taking gameplay with spades as the permanent trump suit. Before each round, players bid how many tricks they expect to win. You score points for meeting or exceeding your bid and lose points for falling short. At Habjee, you play against real opponents for real money. The stake per table is shown before you join, and winnings are credited to your balance instantly after each game.

Yes. Habjee's sports betting section supports live in-play betting on boxing and badminton events. Odds update in real time as the match progresses, and you can place bets right up until the final moments. The bet slip is simple to use on mobile — tap the odds, enter your stake and confirm. Winnings are settled automatically as soon as the result is confirmed.

Visit the App page on the Habjee website and follow the download instructions for your device. The Android APK can be downloaded directly — you may need to enable "Install from unknown sources" in your phone settings. iOS users can install the app via the link provided on the App page. The download is free and takes less than a minute on a standard mobile connection.

Yes. The Habjee app is the official application from Habjee and is safe to install. Only download the app from the official Habjee App page — never from third-party websites or unofficial sources. The app uses the same security encryption as the website to protect your account and personal data.

Yes. The Habjee app gives you access to the full game library — live casino, Callbreak Quick, slots, sports betting and everything else available on the desktop site. In fact, the app is optimised for touchscreen play and often provides a smoother experience than the mobile browser, especially for live casino streaming.

Try these steps in order:

• Close the app completely and reopen it
• Check your internet connection — switch between Wi-Fi and mobile data
• Clear the app cache in your phone settings
• Uninstall and reinstall the latest version from the App page

If the problem continues, email [email protected] with your device model, operating system version and a description of the issue.

Habjee uses SSL encryption on all pages and transactions to protect your data in transit. Your personal information is stored securely and is never sold to third parties. For full details on how Habjee handles your data, read the Privacy Policy.

Change your password immediately from the account settings page. Then contact Habjee support at [email protected] to report the suspected breach. The security team can review your account activity and take steps to secure it. Never share your password or OTP codes with anyone — Habjee staff will never ask for your password.

Yes. Habjee supports responsible gaming tools including deposit limits, session time limits and self-exclusion options. You can set these limits from your account settings. Once a limit is set, it takes effect immediately and cannot be increased for a cooling-off period. Visit the Responsible Gaming page for full details on all available tools.

If you want to take a break from gambling, you can request a temporary self-exclusion or permanent account closure by emailing [email protected]. Specify whether you want a temporary break (minimum 30 days) or a permanent closure. Any remaining real-money balance will be refunded to your registered mobile wallet after the request is processed.